Finally Electronic Arts (EA) has confirmed that Rock Band guitar controllers have issues with their strum bars and leaving aspiring rockers singing the blues. Although Rock Band has only been available for a week, EA has already acknowledged an issue with the strum bars on some of the game’s bundled guitar controllers and stands behind its warranty, including replacing defective guitar controllers at no charge.
Now, EA is replacing guitars for free through a customer support page. Those who have broken a Rock band can visit company’s customer support website, and then company will immediately send a replacement. EA also claimed that the company has identified and fixed the issue in subsequent production runs, but urges impacted customers to get a replacement through the EA support site.
Image: Game World
